Privacy Policy

Last updated: 16/10/2025

This privacy policy describes how ADISAEL (the “Data Controller”) collects, uses and protects the personal information of users of the matchaandpilates.com website (hereinafter “the Site”), operated under the Matcha & Pilates brand.

1. Data Controller

ADISAEL – SASU with capital of €1,000
SIRET: 925 325 169 00017 – VAT: FR31925325169
Registered office: 59, rue de Ponthieu, 75008 Paris
Trademark used: Matcha & Pilates
Contact email: contact@adisael.com
Publishing Director: ADISAEL

2. Data collected

Personal data may be collected when you:

  • browse the Site;
  • place an order;
  • create a customer account;
  • You are subscribing to the newsletter;
  • contact customer service;
  • participate in a promotional offer or game.

The information collected may include your first and last name, address, email, telephone number, payment information, IP address, and purchase history.

3. Purposes of the processing

The data is used for:

  • the processing and delivery of your orders;
  • customer account management and after-sales service;
  • sending commercial information and personalized offers (with your consent);
  • improving the Site and the user experience;
  • compliance with legal and tax obligations.

4. Legal basis

The treatments are based on:

  • the execution of a contract (order, delivery);
  • consent (newsletter subscription, non-essential cookies);
  • the legal obligation (invoicing, accounting);
  • legitimate interest (improvement of our services, fraud prevention).

5. Data Recipients

Data may be transmitted to our service providers (hosting, payment, delivery, emailing) strictly for the purposes of the processing described. ADISAEL ensures that these partners provide security guarantees that comply with the GDPR.

6. Data Hosting

The Site is hosted by Shopify Inc. , 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada. Data may be transferred outside the European Union, under standard contractual clauses approved by the European Commission.

7. Shelf life

Your data is kept for the period necessary for the above purposes:

  • Customer data: during the business relationship + 3 years from the last contact;
  • billing data: 10 years (legal obligation);
  • prospecting data: until withdrawal of consent or 3 years of inactivity.

8. Data Security

ADISAEL implements all the necessary technical and organizational measures to protect your data against alteration, accidental loss or unauthorized access (SSL certificate, restricted access management, pseudonymization, backups).

9. Your rights (GDPR)

In accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, you have the following rights:

  • right of access, rectification, erasure of your data;
  • right to limitation and portability;
  • right to object to the processing of your data;
  • You have the right to withdraw your consent at any time.

To exercise your rights: contact@adisael.com
You can also file a complaint with the CNIL .

10. Cookies

The Site uses cookies to ensure its proper functioning, measure audience and personalize content. You can consult the Cookie Policy for more information and change your preferences at any time.

11. Marketing Communications

You can choose to receive our marketing communications (emails, SMS, etc.) by ticking the corresponding box when you register. You can unsubscribe at any time via the link in each message.

12. Modifications

ADISAEL reserves the right to modify this policy at any time, in particular to comply with legislative or technical developments. The most recent version is always available on this page.

13. Contact

For any questions relating to the Privacy Policy or your personal data:
Email: contact@adisael.com
Postal address: ADISAEL – 59, rue de Ponthieu, 75008 Paris